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In the unfortunate event of our teams not meeting your expectations, we would love to hear from you and discuss the issue further.

Please feel free to escalate an incident/ticket using the below escalation channels. 


 Standard Support Engagement (SSD or Phone Call)

             |                   

 Support Department Managers 

supportmanager@synergetic.net.au

           |                 

 Customer Success Manager (various)
If you're unsure who your CSM is, please ring through to Support on 03 9803 8111

or email customersuccess@educationhorizons.com

          |                 

 Head of Customer Success - Chamil Fernando

chamil.fernando@educationhorizons.com


                           

 






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