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Issue

Where a person has valid user credentials and extensive technical knowledge of the Synergetic system, it may be possible for them to access some operations in SynWeb beyond their permission set. Customers with SAML and MFA in place have greater protection. Customers without SAML or MFA may wish to disable public access to SynWeb until they have implemented the hotfix described below.

Fix

A hotfix has been developed to update the affected Synergetic DLLs and javascript files on the server. Once deployed, IIS will need to be restarted for the changes to take effect. This hotfix will be available from this page shortly.

Outcome

Once complete, users with valid credentials will not be able to gain access to functions that are restricted.