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Release Notes | User Manual

Version 69 Gold Release

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Version 70 Gold Release

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Important Service Updates

Dear Synergetic Clients, As our offices are located in Australia, the majority of the team will be observing the Australia Day public holiday on Monday 28 January. The Synergetic Support team will still be available for critical (level 1) issues between 9.00am and 5.00pm AEDST. If assistance is required on Monday please call on +61 3 9803 8111. Best regards, Max Megele Client Support Team Leader
Dear Users, Due to the Melbourne Cup Day public holiday in Victoria, Synergetic and its Support Desk will be closed on Tuesday 06 Nov 2018 . We will re-open for business on Wednesday 07 Nov 2018 per normal hours.  Synergetic Support will be providing support for level 1 (critical) issues between 9:00am and 5:00pm AEDST. If assistance is required for an issue that you believe to be critical (as outlined here,…
Hi Synergetic Users,  The Synergetic offices will be closed on Friday the 28th of September for the AFL Grand Final public holiday and we will resume normal business hours on Monday the 1st of October.  We will also be performing maintenance on our JIRA infrastructure and as a result, the Synergetic User Hub and the Service Desk will be down throughout the day. As a result of this, you will be unable to log/interact with tickets,…
Dear Users,  With the Queen's Birthday public holiday in Victoria, Synergetic and the Support Desk will be closed on Monday the 11th of June. We will re-open for business on Tuesday the 12th of June per normal operating hours.  If you encounter critical system issues that need to be attended to urgently during the public holiday,…