Hi Synergetic Users,
The Synergetic offices will be closed on Friday the 28th of September for the AFL Grand Final public holiday and we will resume normal business hours on Monday the 1st of October.
We will also be performing maintenance on our JIRA infrastructure and as a result, the Synergetic User Hub and the Service Desk will be down throughout the day. As a result of this, you will be unable to log/interact with tickets, access KB articles or any other UserHub information for a majority of the day.
Synergetic Support will be providing support for level 1 (critical) issues between 9:00am and 5:00pm AEST. If assistance is required for an issue that you believe to be critical (as outlined here), please call +61 3 9803 8111.
We apologise for any inconvenience caused by this outage.